Reviews - Page 7 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Roger Ruffin

9/4/2023

5

Hi Keith! I hope you're doing well. I wanted to take a moment to express my utmost satisfaction with the service provided by Brown Motor Works for my Mercedes Benz. From start to finish, the team exhibited exceptional professionalism and expertise. They went above and beyond to ensure that all my concerns were addressed and that my vehicle received top-notch care. The staff was friendly, knowledgeable, and efficient, making the entire experience seamless and enjoyable. I highly recommend Brown Motor Works to anyone in need of outstanding service for their luxury vehicles. Thank you for your dedication to customer satisfaction!

Thanks for reaching out Roger! We're pleased to hear about your utmost satisfaction with Brown Motor Works and your Mercedes Benz service. Your feedback is invaluable, and we're here to provide top-notch care whenever you need it. If you have any more luxury vehicle adventures, we're just a call away. Safe travels!

- Brown Motor Works

Gladiator Wear

8/30/2023

5

Thank you, Gladiator Wear, for leaving a 5-star review! Whether you're seeking answers, require more help, or have any other matters that require assistance, feel encouraged to reach out. We're available to provide you with the support you need.

- Brown Motor Works

Andrea Burnham

8/30/2023

5

Thank you, Andrea, for leaving a 5-star review! In case you possess any queries, require extended aid, or have other matters necessitating assistance, don't hesitate to contact us. Our dedicated team is here to assist you.

- Brown Motor Works

Corey Sweetenburg

8/29/2023

5

They were very professional and didn’t try to get over on the price, what they quoted was the price I got, I will be using this facility anytime I have a problem with my vehicle, thank you Brown Motor Works!

Hi Corey, Thanks a bunch for sharing your thoughts about your experience at Brown Motor Works! We're thrilled to hear that our professionalism and transparent pricing hit the mark for you. It's awesome that you found our service reliable and that you're planning to stick with us for your vehicle needs. If anything comes up in the future, you know where to find us. Safe travels out there!

- Brown Motor Works

Dave Waldrup

8/27/2023

5

Thanks for this five-star review, Dave! Have a great week.

- Brown Motor Works

finesse qui

8/24/2023

4

Quality

Thank you so much for taking the time to leave your feedback. We're overjoyed to hear that you found quality service at Brown Motor Works. Your experience matters to us, and we're here to ensure your vehicle stays in great shape. Don't hesitate to drop by anytime you need assistance. Safe travels and take care of your car, Finesse!

- Brown Motor Works

J. Clack

8/19/2023

5

Honest, reasonable and quality maintenance performed. Clean facility and friendly and knowledgeable service technicians (Trenton)!

J Clark! Your description of our services as honest, reasonable, and of high quality is greatly appreciated. We're also glad to hear that you found our facility clean and our service technicians, especially Trenton, to be friendly and knowledgeable. Thank you for sharing your feedback about your experience at Brown Motor Works and we're pleased to hear that you had a positive encounter with us. Drive safely J Clark!

- Brown Motor Works

Bill Gray

8/18/2023

5

How highly can I recommend BMW , Supersonic ! A Big Shout Out to the Service Techs too. We love our Mini and DB is running perfectly now . Thank You BG

Billy Gray! Thank you for sharing your feedback about your experience at Brown Motor Works. We're thrilled to hear that you're highly satisfied and would recommend us so enthusiastically. It's fantastic to know that your Mini and DB are running perfectly now and that you're happy with the service techs as well. Your appreciation of our team's efforts is greatly valued. In case you possess any queries, require extended aid, or have other matters necessitating assistance, don't hesitate to contact us. Our dedicated team is here to assist you.

- Brown Motor Works

Harvin Council, Sr.

8/17/2023

5

I felt like you guys are very good at what you do. I’ve had several of my cars worked on by you guys. The thing I noticed was it seem to take longer than usual to get it back. But I’m not that concerned about how long it takes as long as it’s fixed correctly. As I write this I have another vehicle there as I speak . But I’m very satisfied with the work that you guys do.

Harvin! We appreciate your understanding about the time it takes for repairs, as ensuring the correct and thorough fixing of the issues is our priority. Your satisfaction with the quality of our work is our ultimate goal. We're delighted to hear that you find us to be very skilled at what we do and that you've entrusted us with several of your cars. For your MERCEDES-BENZ E350 BASE 2008, we'll surely do the same! Thanks again and we look forward to your continued support and for your next visit!

- Brown Motor Works

Kenneth Bowman

8/13/2023

5

Great experience! Easy in easy out with a fair charge for service as well. Would highly recommend to family and friends. Trenton, the service representative, was very knowledgeable, professional and friendly. He treated everyone with the same highly respectful attitude that enter Brown Motor Works Northeast. Needless to say, I was overwhelmingly impressed from the moment I enter this place of business up to my departure. In my personal phenomenon, I must say a word(s) about Brown Motor Work, they are “SECOND TO NONE AND FIRST IN CUSTOMER SATISFACTION.”

Thank you for sharing your excellent experience, Kenneth, at Brown Motor Works. We're delighted that you found our services hassle-free, reasonably priced, and highly satisfactory. Trenton's professionalism and friendliness left a lasting impression, and we appreciate your kind words. Your accolade as 'SECOND TO NONE AND FIRST IN CUSTOMER SATISFACTION' truly honors us. We're committed to delivering exceptional service from start to finish. If you or your loved ones need assistance in the future, please reach out.

- Brown Motor Works