Reviews - Page 4 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Scott Burdick

12/20/2019

5

Performed work at the quoted rate. They were honest about brakes not needing to be replaced. I will definitely be back in the future.

Thank you Scott. Glad to help keep your Durango on the road.

- Brown Motor Works

SEQUILLA MULLEN

12/19/2019

5

Always a pleasure to have my car serviced at BMW. The best customer service ever and top notch maintenance/repairs.

Jamilah Stretch

12/18/2019

5

Great customer service from marcus and the team. High quality of work completed on time.

Thank you the opportunity to provide excellent service on your Bentley!

- Brown Motor Works

Stan Skawinski

12/16/2019

5

As always Keith and the servicemen provided outstanding service in a timely fashion. Brought my car in for some regular scheduled work, oil change and radiator flush, and received outstanding service delivered in a timely fashion. Keith also introduced me to a Lifetime Protection Plan that hopefully I never have to use, but in the event of the unknown happening I should be covered for a good part of the repairs if needed. It’s a great plan, especially if you do regular preventative maintenance on your vehicle. Best Wishes to the folks at Brown Motor Works this holiday season!

Thanks for placing your trust in our team serving your VW. We appreciate you. 😄👍🏻🚘

- Brown Motor Works

Melvin Ray

12/13/2019

4

Overall I have had several services at Browns covering two vehicles and by and large 85% of the services provided me have been great though I felt overcharged for items such as oil changes, and headlight lens restoration. Example $175.00 for chemical lens buffout was insane.

Melvin, glad we can help you keep your wife’s Honda running well. We will earn that 5 star next visit.

- Brown Motor Works

Nigel Powell

12/13/2019

4

Courteous professional staff. They do detailed inspection and ask for your review before any job is done. I will use them again.

Nigel, thank for the opportunity to service your Volvo. 🚘

- Brown Motor Works

KIRUTH BROWN

12/9/2019

5

I was satisfied with BMW in how they determined the issue with my car. They were very thorough. I will definitely use BMW again. Thank you so much!!

Awesome! Thank you, Kiruth. We look forward to seeing you again.

- Brown Motor Works

Clif Schleicher

12/6/2019

5

Keith and crew have an excellent shop with great service. Worked on my Volvo V50 - provided a solid estimate, work was completed quickly but they provided Uber lift so I didn’t have to stay at the shop. If you are lucky, Everest will be there when you go in. Highly recommend!

Thank you for trusting us with your Volvo, Clif, and for the great review!

- Brown Motor Works

Larry Druga

12/6/2019

5

Took my newly acquired used MINI for Battery check. Was very pleased with the level of diagnostics and research of the vehicle they did to verify previous service and warranty information. Left feeling good that the car checked out with just a few normal replacements and now I have no maintenance pending for the next 10000 miles.

Thanks Larry for your kinda words and business. See you in 10k 🚘

- Brown Motor Works

Jonna Morrison

12/2/2019

5

I used BMW for the 1st time recently because I had a engine code on my Range Rover dash. I didn’t really know anything about this Company prior to coming so I was a bit nervous since I had only used my dealership in the past. Brown motor works quickly diagnosed my issue and was very professional and honest . I spoke to Keith who was very friendly and knowledgeable. I returned to them again a few weeks later to get my brakes replaced . I received a loaner vehicle while my vehicle was being worked on and they completed the repairs sooner than expected . I will use them again in the future and will refer any business to them . My vehicle is running smoothly .

We are so pleased we could assist you with your Range Rover. We are committed to providing outstanding customer service and it means so much to us when a customer takes the time to leave us such a wonderful review. Thank you, Jonna!

- Brown Motor Works