Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1415 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

They were very detailed with explaining everything about my car very efficient and the pictures were of high-quality took no time at all.

Hi Nita, We're thrilled to hear that you had such a positive experience with us! Our team always aims to provide clear and detailed explanations, and we're glad that the pictures met your expectations. Efficiency and quality are what we strive for, so it's wonderful to know we hit the mark. If you need anything else or have more questions, feel free to stop by or give us a call.

- Brown Motor Works
5

Hi there, Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience at Brown Motor Works here in Columbia. Our team always strives to provide the best service possible, and it’s incredibly rewarding to know we hit the mark for you. If there’s anything else we can do for you, or if you have any suggestions, feel free to reach out. We’re always here to help! Thanks again for your support, and we look forward to seeing you next time. Best regards, The Team at Brown Motor Works Northeast (Columbia)

- Brown Motor Works
5

Great service.

Thank you Cameron for the fantastic feedback! We are thrilled to hear that you had a great experience with our service. We pride ourselves on providing top-quality service to all of our customers. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing us!

- Brown Motor Works
5

The staff was welcoming and courteous. The online communication is great- the inspection report was detailed with pictures, it was easy to approve or decline work, and the invoice process was easy as well!

Hi Fatima, We're thrilled to hear that you had such a positive experience with our team and online services! It's great to know you found the inspection report and invoice process straightforward. Your feedback is really appreciated and helps us continue to improve our services. If you need anything else, feel free to reach out.

- Brown Motor Works
5

Tommy at Brown Motors was so helpful. I had an issue with my vehicle from an another mechanic shop and they was taking advantage of me because I am a woman! Breaking things on my vehicle so could bring it back to them and spend more money. Tommy was very knowledgeable and informed me every step of the way with everything. My vehicle is fixed now and I don’t have any problems. I will definitely be back for future services.

Hi Iris! We're thrilled to hear about your positive experience with Tommy. It's great to know that he was able to assist you and provide the transparency and expertise you deserved. We believe in treating all our customers with respect and honesty, and we're glad that you felt that way during your visit. We're here whenever you need us, and we look forward to helping you with your vehicle in the future. Safe travels!

- Brown Motor Works
5

Thank you, Grace! We appreciate your high rating! We're glad to see that you had a positive experience with us. We look forward to serving you again in the future!

- Brown Motor Works
5

Great Experience

We love to hear that you had a great experience with us, Jack! It's always our goal to ensure our customers leave happy, and we're glad we could deliver that for you. If there's anything else we can do for you, please feel free to reach out.

- Brown Motor Works
5

BMW in the Northeast provided all around top tier service. The staff are very knowledgeable, and friendly. The whole experience was both easy and pleasant from scheduling the appointment, thorough communication, efficient mechanical service, and amazing customer service! I even made a new friend in Jeff! I highly recommend utilizing their services for your vehicle repair needs! You and your vehicle will not be disappointed!

Thank you, Shaunta, for the stellar review! We're thrilled to hear about your fantastic experience with us. Our team takes great pride in providing top-notch service, and we'll make sure to pass along your kind words to Jeff. Thank you for recommending us, and we look forward to serving you and your vehicle again!

- Brown Motor Works
5

Brown Motor Works has been the best place for me that I’ve found in years. Staff is great and friendly. They always address my needs and the needs of my car. They provide the best service in all aspects. I will always be a returning customer to Brown Motor Works.

Hi Erica, We love to hear that you've had such a positive experience with us! It's fantastic to know that our team's efforts are making a difference for you and your car. We truly value your support and can't wait to see you again soon at Brown Motor Works. Safe travels!

- Brown Motor Works
5

Trustworthy, knowledgeable, service members. This is a busy place for good reason!

We’re thrilled to hear your positive thoughts about our team, Stephanie! Our goal is to provide trustworthy and knowledgeable service to everyone who walks through our doors, and it's fantastic to know we hit the mark for you. We appreciate your understanding of our busy environment and promise to keep up the good work. Looking forward to seeing you again!

- Brown Motor Works
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Brown Motor Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brown Motor Works (803) 788-7028 if you have any issues in accessing any area of our website.