Reviews - Page 4 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

DEBORAH WIGGINS

4/17/2019

5

Great work on my 2005 Mercedes-Benz E-Class E500. I was very impressed with the work they did and will bring my car back for future service.

Music to our ears! Thank you so much, Deborah!

- Brown Motor Works

Kristen Mattson

4/17/2019

5

BMW always provides extraordinary customer care -a rarity in today’s business. I feel valued when I take my car to BMW. They have fixed so many issues on my car (several that even NISSAN in Dallas couldn’t). I also appreciate their follow up.

Thank you for placing your trust in us, Kristen. We appreciate your sharing the good news about your experience with us. :-)

- Brown Motor Works

Read Winter

4/17/2019

5

Travis was very friendly and helpful.

Thank you so much for coming in to see us! :-)

- Brown Motor Works

FRED ADAMS

4/4/2019

5

Outstanding service and commitment to ensuring all work needed was done and effective! Great communication with us during the process as well! Definitely recommended over Dealership.

Awesome! Thank you so much, Fred!

- Brown Motor Works

MARK NED

4/3/2019

5

After relocating from the west coast I needed to find a service shop that was reputable for my foreign cars. My co-worker referred Brown Motor Works (BMW). The facility is well maintained and the staff is courteous and professional. They accepted my car, and kept me abreast of the workflow via text and email. In addition, I needed a ride home and was offered Uber transportation at no cost.

We are so glad that we were able to deliver a positive customer service experience for you, Mark. Thank you for your business and for the wonderful review!

- Brown Motor Works

Homer Hill

4/1/2019

5

Outstanding services!

Thanks for coming in to see us, Homer. We hope to provide a 5-star experience next time.

- Brown Motor Works

Dlck Driggers

3/28/2019

5

These folks are the greatest. I took my Mercedes in for some work, was given the best price in town, and, the job was done right and on time. Need a loaner? They have one for you.

Thanks, Dick, for the kind words. We appreciate you for sharing the good news about our shop. Have a terrific week!

- Brown Motor Works

Leslie Koger

3/25/2019

5

Brown Motor Works on Clemson Road is the best mechanic service in Columbia. I've used Brown's upon moving back to Columbia SC. The workers from the front office to the mechanics that handle my car are the most knowledgeable about my vehicle. If you need a loaner they will supply if needed and if they don't have a loaner then a uber will take you where you need to go. Don't pass up on Brown Motor Works because if you do you will miss out on the great service.

Thank you, Leslie, for the kind words about our service. When you're happy, we're happy! :-) We appreciate you and look forward to seeing you again next time.

- Brown Motor Works

Stacey Shepard

3/21/2019

5

Very nice and courteous. Marcus and his team were very professional and completed my car earlier than I was told. My mechanic for life.

Thank you so much for coming in to see us, Stacey! 😄👍🏻🚘

- Brown Motor Works

W. Alvin McElveen, M.D.

3/11/2019

5

Good communication, reasonable priced, 3 yr warranty is a plus

Thank you so much for coming in to see us. We appreciate you! 😄👍🏻🚘

- Brown Motor Works