Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
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Northeast Columbia Auto Repair

(1340 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Outstanding customer service! Each and every person I talked to over the phone was so kind to me. I’m most thankful for Trent! He kept me updated and was completely honest with me about the services that I actually needed. Thank you so much!

Hi J! Thank you for sharing your experience! We're delighted to hear that our team, especially Trent, made such a positive impact on your experience. Honesty and keeping our customers informed are top priorities for us, so it’s wonderful to know that you felt well taken care of. We appreciate your kind words and look forward to serving you again in the future!

- Brown Motor Works
5

Very good service to repair the cooling system leak on my Jaguar XJ. The repair delay was due to parts delivery from vendor

Thank you for choosing our service, John. We are glad to hear that you had a positive experience with us. We apologize for any inconvenience caused by the delay in parts delivery. Please let us know if there is anything else we can assist you with.

- Brown Motor Works
5

Fair and honest work!! I was getting robbed and lied to by the BMW dealership. These people are amazing and my only regret is not coming here years ago!!

Hi Leah! Thank you for your generous review! We’re so glad to hear that you had a positive experience with us and that we could provide you with the fair and honest service you deserve. Your trust means a lot to us, and we’re honored to be your go-to shop now. We look forward to serving you for years to come!

- Brown Motor Works
5

Love working with BMW. Service is always top notch. Highly recommend!

Thank you for the great review, Kathy! We are thrilled to hear that you consistently receive top-notch service at our dealership. Your recommendation means the world to us. We look forward to serving you again soon!

- Brown Motor Works
5

Loved the service! The people were really nice and informative about what I should prioritize for my services and repairs. I recommend speaking to Trent! He was really helpful!

Hey Crapymud! Thank you for your kind words! We're delighted to hear that you loved the service and found our team informative and helpful. Trent will be thrilled to know you appreciated his assistance. We look forward to serving you again in the future!

- Brown Motor Works
5

Great customer service. Trent was very helpful and took great care of me. Will definitely recommend to friends and family!!

Hi Louis, Thank you for the wonderful review! We're delighted to hear that you received great customer service and that Trent took excellent care of you. Your recommendation means a lot to us, and we look forward to assisting your friends and family in the future!

- Brown Motor Works
5

Good service with reasonable prices. Car is ready when promised!

Thank you for the 5-star review, Craig! We're glad you had a great experience with us and found our prices reasonable. Meeting our promised time on service completion is our priority. We appreciate your feedback and look forward to serving you again!

- Brown Motor Works
5

As a first-time customer, Brown Motor Works has now made me a customer for life! I couldn’t be more happy with my experience and the work done. Trent was amazing, and he couldn’t have been more helpful. He went out of his way to make this a great experience. Thanks again!

Thank you for choosing Brown Motor Works, Kelly! We're thrilled to hear that Trent provided you with a top-notch experience. Our team is dedicated to going above and beyond for our customers, and we're glad that it shows. We appreciate your feedback and look forward to serving you again in the future!

- Brown Motor Works
4

People are friendly and easy to talk too! Only wish we didn’t have to call so much to get updates everyday. Other than that a good trusting place to take your vehicle.

Hi Corey! Thank you for your feedback! We're glad to hear you found our team friendly and approachable. We apologize for any inconvenience caused by the frequent calls for updates. We're always looking to improve, and your input helps us do that. We appreciate your trust and hope to serve you even better in the future.

- Brown Motor Works
5

Hi Walter, Thank you so much for your awesome 5-star review! We're thrilled that you had a great experience at Brown Motor Works. Your feedback really means a lot to our team. If you ever need anything in the future, don't hesitate to give us a call. Safe travels, and thanks for being a part of our motor family!

- Brown Motor Works
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