Reviews - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Andre Price

9/21/2020

5

Awesome service!!

Thank you for the five stars, Andre! :-)

- Brown Motor Works

AJ Sellers

8/27/2020

5

The staff at Brown Motor Works - Clemson are a great group. They have worked on my 5 Series for the past 3 years. The service team makes every effort to ensure that your car is operating at its best performance.

Thank you for the great rating, AJ. We appreciate the opportunity to serve you and your vehicle. Enjoy your weekend. :-)

- Brown Motor Works

Eileen Rushing

8/20/2020

5

Great to work with

Thank you for the five-stars, Eileen! Much appreciated. :-)

- Brown Motor Works

Peter Held

8/20/2020

5

Brown Motor Works has been taking care of our Mercedes for a good many years. Good value and quality care. These standards have not changed, meaning consistent total satisfaction each time something needed to be fixed or to be explained - never pressured. Service is prompt and communications first rate. They stand behind their service 100%. This is a business you can trust, well managed by owner Keith Huggins

We feel honored you left us such a rave review, Peter, and we are grateful for the opportunity to serve you and your vehicle. :-)

- Brown Motor Works

Pitts Insurance Team

8/17/2020

5

They are busy because they are good and worth the wait. Free loaner provided. Great communication throughout the process. No surprises. I will continue to use them and send referrals.

James thank you for the great review. Enjoy your new BMW 335GT! Hope the free loaner helped out too. See you at your service. 😀

- Brown Motor Works

Jason Viado

8/5/2020

5

I have been going to Brown Motor Works since 2017. I have an Audi A4 and a GLK 350, they are more customer service focused than the Audi and Mercedes Dealerships and their maintenance price is far more reasonable. Great customer service and excellent mechanical work.

It was an honor and a pleasure serving you, Jason. We look forward to seeing you at the next service. :-)

- Brown Motor Works

Oliver Wood

8/5/2020

5

Brown Motor Works is the best repair shop in Columbia. You can trust your MB with them , and they will complete the work on time. Keith is first-class; if you have a question about your car and what is needed, just ask him.

Thanks for the rave review, Oliver. You’ve made our whole day! Thanks for coming in to see us. :-)

- Brown Motor Works

Jim Walthes

8/5/2020

5

Brown Motor Works goes out of their way to make sure the customer is taken care. The management is very professional and knowledgeable about your car. The service has been great and I am very satisfied with the service I received. The services are very reasonable compared to car dealerships. I highly recommend Brown Motor Works.

Thanks, Jim, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Brown Motor Works

Deborah Stanford

8/5/2020

5

I truly appreciate the owner Mr Keith who owner of BMW he is a very professional great owner he cares of a lot about his clients and his service team do a great job on my car I thank you Mr Keith for doing a great job on the diagnostics on my car to let me know what all I need to have done His team his very polite and knowledgeable on what they are doing on your car I will recommend all my friends to go to BMW have a great day

Darnell Holyfield

8/4/2020

5

Very professional and helpful. Excellent service during a difficult COVID time

Thank you for the five stars, Darnell! :-)

- Brown Motor Works