Reviews - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

James Madden

3/23/2023

5

art and the team at Brown Motor Works did an amazing job replacing our cars auxiliary battery. The staff was friendly and professional and had me out of there in less than two hours. I recommend them to any car owner!

Thanks for the five-star review, James! Glad we're able to help you get back on the road ASAP!

- Brown Motor Works

Linda Westerberg

3/17/2023

5

Professional and friendly.

Thank you for leaving us this review, Linda! We appreciate you trusting us with your vehicle. Have a great week and we'll see you next time :-)

- Brown Motor Works

Mary Porterfield

3/16/2023

5

Good

Thanks for the five-star rating, Mary! Come in anytime you need repair and service you can rely on!

- Brown Motor Works

Michelle Pugliese

3/14/2023

5

I would highly recommend Brown Motor Works. My car had multiple issues and they stayed in constant contact while figuring out what was wrong, ordering parts and finishing up the job. The staff was friendly and professional and I felt like me, and more importantly my car, were in good hands.

Thank you for leaving us this kind review, Michelle! Please don't hesitate to reach out if you need anything. Have a great week, and we'll see you next time :-)

- Brown Motor Works

Mary Ann Savage-Prince

3/13/2023

5

Thank you for the five-stars, Mary!

- Brown Motor Works

Tina Mills

3/10/2023

5

I called about in oil change they got me right in quickly for an appointment and while there they were nice and very professional the waiting area and restroom was very clean. The service was affordable and they washed and vacuumed my car. Great experience I would recommend them to others and will utilize their services again when needed.😊

So glad we could give you a five-star experience, Tina! Thanks for trusting us with your vehicle. Have a great rest of your week and we'll see you next time :-)

- Brown Motor Works

Jim O'Connor

3/7/2023

5

I use BMW for all of my repairs on all of my vehicles and will continue to do so as Keith, Art and Team are Excellent !!

Jim, that means the world to us, and we look forward to meeting that call anytime you need us!

- Brown Motor Works

Erica James

3/7/2023

5

I always receive great service at Brown Motor Works. I have brought my Mercedes and Audi here for the last 7+ years and the quality of service cannot be matched.

Erica, thank you for placing your Mercedes & Audi in the capable hands of our ASE-Certified Mechanics, and we look forward to another 7+ years of service together!

- Brown Motor Works

Alberto Saenz

3/6/2023

5

Quick service

We are here for you anytime you need us, Alberto!

- Brown Motor Works

Jason Smith

3/6/2023

5

The team did a diagnostic on the car to see what problems that I might’ve had and looked at the know concerns I told them about. Everyone was very friendly throughout my visit. They kept me updated on what was happening during the day. I truly appreciate the list of what was getting done and I could choose which concerns needed to be addressed now after talking with a person. Once I got the car back, I could tell a difference compared what it was running before the concerns. I highly recommend Brown Motor Works for someone that has a foreign vehicle. Very polite, keeps you updated and takes pride in the service that they provide.

We're thrilled to hear that our processes bring you so much value, Jason! We are constantly looking for ways to enhance our customer's experience! See you next time!

- Brown Motor Works