Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1419 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

The entire BMW team were wonderful! They were very kind and professional - and their work was spectacular! I highly recommend BMW. I was very surprised to receive a "Thank You" card/note from them...very impressive.

Thank you Samantha for the kind words! We're thrilled to hear you had a wonderful experience at our BMW dealership. Our team takes pride in providing exceptional service and it's great to know that their professionalism and kindness made a lasting impression. We hope to welcome you back again in the future.

- Brown Motor Works
5

I have been using Brown Motor Works for a while now and I have always had a five star experience. Great customer service! Jeff is wonderful in accommodating your schedule the best he can, communicating and keeping you informed. Prices are real. They don’t overcharge you or try to sell you something you don’t need. I definitely recommend and will keep using them for all my repair needs!

Hi Michaela, thank you for the positive review and we are glad to hear that you've consistently had a five-star experience with us at Brown Motor Works Northeast! Jeff and the rest of our team always strive to accommodate our customers' schedules and provide transparent and honest service. It's wonderful to know that our approach resonates with you. We appreciate your recommendation and look forward to continuing to assist you with all your repair needs!

- Brown Motor Works
5

I was totally amazed with not only the professionalism but the speed at which they took care of repairing my daughter's car and attention to detail. Their responsiveness was second to none. Can't say enough good stuff about them.

Thank you so much for the kind words, Tracy! We’re thrilled to hear you were pleased with the speed, care, and service we provided for your daughter’s car. It truly means a lot to us. We’re always here when you need us!

- Brown Motor Works
5

Thank you for the 5-star rating, Paul! We truly appreciate your support and are glad we could deliver a positive experience. We're here whenever you need us!

- Brown Motor Works
5

After servicing my car at the dealership for many years, I decided to try Brown because the dealer's estimate was high and I had to wait weeks to get the repair done. Brown did the work for much less, very quickly and with outstanding customer service. A month later I had another issue and they took care of it immediately. Jeff was wonderful!

Thank you for choosing Brown for your car needs! We're glad you had a positive experience with us and that we could provide affordable, efficient service. It's great to hear that Jeff stood out with his exceptional customer care! We look forward to serving you again in the future!

- Brown Motor Works
5

Excellent personnel especially Josh and customer service. My 2012 Mini Cooper Countryman had major oil leaks and a bad turbocharger. It is running today because of the quality of service.

Thank you Richard! We're thrilled you had a great experience with us. We prioritize making sure our customers receive top-notch service, and we'll be sure to pass along your kind words to Josh and the rest of our team. If you have any other car troubles, don't hesitate to reach out!

- Brown Motor Works
5

I have been going to Brown Motor works for many years and they never disappoint. Reliable and Quick service.

Hi Nicole, We’re thrilled to hear that you’ve had such consistent positive experiences with us over the years! It’s our goal to provide reliable and quick service to valued customers like you. We truly appreciate your loyalty and look forward to seeing you at your next visit. Safe travels, The Brown Motor Works Northeast Team

- Brown Motor Works
5

Very easy drop off after hours; great communication the next day on what was wrong; fixed same day; allowed me to pick up after hours; most convenient customer service from an mechanic's shop I've had.

Hi Todd, We're thrilled to hear about your positive experience with us! Making things convenient for you is exactly what we aim for, so it’s awesome to know that our after-hours options and communication hit the mark. If you ever need anything else—whether it’s a quick question or another service—you know where to find us! Take care, The Team at Brown Motor Works Northeast

- Brown Motor Works
5

Always so very helpful and accommodating by representing the best in customer service!

Hi Katherine, We’re thrilled to hear about your positive experience with us! Our team always strives to provide top-notch service, and it’s awesome to know we hit the mark with you. If there’s anything else we can do to assist you, or if you have more feedback, feel free to reach out. Looking forward to seeing you again soon! Best, The Brown Motor Works Northeast Team

- Brown Motor Works
5

Thank you so much for your glowing 5-star review, Tawanna! We're thrilled to hear that you had a great experience with us at Brown Motor Works Northeast. It’s wonderful customers like you that make our job rewarding. If you ever need anything else or have more feedback to share, we're all ears. We look forward to seeing you again! Drive safe and take care!

- Brown Motor Works
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