Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Thank you for the great review, Wendy!

- Brown Motor Works
4

Trenton did a very thorough job of keeping me informed throughout the repair process! In addition, I very much appreciated Brown Motor Works’ assistance with the warranty company in detailing the items that would and would not be covered with the repair. Very helpful!

Thanks for this kind review, Jeff! Hopefully next time we can give you five-star service. Please don't hesitate to reach out if there's anything you need!

- Brown Motor Works
5

Thank you for the five-star review, Anthony!

- Brown Motor Works
5

My first time getting my 2006 Z4 serviced with this team. I was concerned about getting the best care for our Z. We own two BMWs and we service them on schedule. Very pleased with our appointment and service. In fact these guys are on their game and pricing was fair. Highly recommend. Will continue with this team!

We appreciate your kind review and your trust! Thanks for letting us work on your 2006 Z4. If either of your BMW's needs anything, please don't hesitate to reach out to us!

- Brown Motor Works
5

Thank you for the great review, Isaac!

- Brown Motor Works
5

Brown Motor Works did an amazing job servicing my vehicle. Trent was awesome, his customer service was excellent and he was respectful and honest.

Thanks for taking the time to leave us a review, Angela! We're so glad to hear that you had a great experience with us at Brown Motor Works. We'll be sure to pass along your compliments to Trent - he's a valuable member of our team and we're lucky to have him. We appreciate your business and hope to see you again in the future!

- Brown Motor Works
5

Excellent service

Thank you for the review, Ms. Joy! We hope you have a great week.

- Brown Motor Works
5

Good customer service and support. Providing repairs in a timely manner.

Lee, thanks for taking the time to leave us a review! We're glad to hear that you had a positive experience with our customer service and repair services. We always strive to provide timely and efficient repairs for our customers. We appreciate your support and hope to see you again in the future.

- Brown Motor Works
5

Everything working well, didn't take long!

4

The service department is knowledgeable and does the job. However I booked long in advance and requested a loaner car. I called the day before my appointment to confirm my appointment and a loaner. It was confirmed. When arrived the next day at time of opening they told me no loaners were available. Strike 1. Then when I arranged for a ride so I could get to work, I called later that day to find out my oil change was delayed until the next day. Strike 2. When I called the next day to find out when it would be ready I was told between 1-1:30 PM. When I arrived at 2 PM I waited another HOUR before it was ready. Strike 3. Overall the service is good, friendly people but poor scheduling and time estimates. I may go back but will be more prepared to leave the car and make other arrangements for drop off and pick up.

Brown Motor Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brown Motor Works (803) 788-7028 if you have any issues in accessing any area of our website.