Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Very professional shop

Thank you so much, Danie! Have a terrific weekend! :-)

- Brown Motor Works
5

Thanks for the five stars, and have a terrific day! :-)

- Brown Motor Works
5

I've had a lot of work done at Brown Motor Works. The team has always been kind, helpful, and willing to help me with my vehicle issues and with some of the more odd things about what I'm doing with my vehicle (off road ML anyone?). They give top tier service and I will continue to service my ML here!

Thanks for the 5 star review! We will be here when you need us. Enjoy your ML320.

- Brown Motor Works
5

4

My name is Rick, I’ve lived in SC for the past 9 years (Retired Military). Over those years it’s been “hit or miss” for me when it comes to finding a reputable Business that shared not only my personal Values but also my Military Values. God is good! I found one. I took my LR4 to (BMW-520 Clemson rd, SC 29229) to have Service done. I’ll start by saying, Mr Keith, Sir Thank You!! I almost didn’t use this Business because I (Rick) as the Customer failed to explain myself properly and wasn’t clear in what services I wanted conducted and what order if that option was available. Mr Keith and his Staff saved me a lot money and even more I avoided the mental stress and anguish associated with owning a vehicle/ repairs. As a retired Senior NCO, for what it’s worth, I’d recommend this Business for your Auto Repair needs My Experience with BMW, Mr Keith and his Staff was what you’d expect if you’re paying for quality Service and Peace of Mind. Solid Business character, Mr Keith not only resolve my issue, he taught me a Life lesson at 50 years old, we All need to learn how to properly communicate. Be Blessed Always! “I Have My Own Testimony”

Thank you for this awesome review. It was great to work with getting your two vehicles in tip top shape! Keith, owner

- Brown Motor Works
5

Brown Motor Works is a very reliable and trustworthy place to have your care receive the very best care!!! They are more than just an auto repair business. They are my precious family who seeks to give me the very best care fir my car, for me while I wait on my car and the best price I can get as well. They are honest people doing an honest business. They never leave me stranded and are effective and efficient. I receive updated text and pictures throughout the process of my car repair and care. I LOVE BMW and Keith - the owner - and his well trained staff are beyond bearable and a pleasure to work with.

Thanks for the five stars! We appreciate you. :-)

- Brown Motor Works
5

Thanks for the five stars, and have a fantastic day! :-)

- Brown Motor Works
5

The email that was sent to me about my Land Rover was visual, in-depth on the issue at hand and it was put in order for the most serious to the least serious deficiencies to focus on to get get done. This is a great tool to have especially during this time of a pandemic. There are many things that has to be juggled and this report I received from BMW made it that much more easier to manage. They have earned my business and to put the last nail in the coffin. When I had any questions about anything that was in my report, the subject matter expert elaborated even more in-depth on this situation I had a question about which made I easy for me to make a better assessment. Thanks BMW!

What a heartfelt review, Loman. Thank you! We appreciate the opportunity to serve. Safe travels this holiday season and we'll see you at the next service visit. :-)

- Brown Motor Works
5

I will never take my vehicle back to the Volvo dealership for services. Recently, I was given a quote to repair my 2018 Volvo XC90, which I wasn't too keen about. A neighbor told me about BMW, as he had good experiences, when taking his Mercedes there. He told me that it would be cheaper to repair at BMW and they'd provide great service. I gave it a shot, calling them on Wednesday afternoon to setup a diagnostic appointment for the following day, Thursday at 2 pm. I was very impressed when they offered a loaner vehicle. I picked the loaner vehivle up at 2 pm and by 5 pm, they called to tell me the diagnostic was done and they would momentarily email the detailed results of the diagnostic, to include the cost to repair each issue. The diagnostic highlighted and described all that were GREEN (good with my vehicle), and RED (issues that needed addressed or repaired). I have never received a detailed diagnostic like this at Volvo, they always tell me what they found and how much the overall repair will cost. I called BMW the next morning, when they opened, to give them the "go ahead" with all the repairs. While the repairs totalled $1200, I am confident, BMW was cheaper than Volvo, and they probably would have maxed me out at $1800 for that particular service. BMW texted me around 1 pm - the repairs were complete! Now, this is what I call FAST service (less than 24 hours)! They didn't drag out the process. I'll never take my car back to Volvo. Thanks, BMW, for caring for my vehicle and providing me a great repair experience. I'll recommend you to family and friends.

Thank you so much for the kind words, and enjoy your holiday weekend! 👍🏻😄🚘

- Brown Motor Works
5

Thanks, Mike, for your support. 👍🏻😄🚘

- Brown Motor Works
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