Reviews - Page 11 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Taurus Lewis

5/10/2023

5

Brown Motorwork NE provided exceptional performance for my vehicle at a affordable price

Thank you, Taurus, for your kind words and positive feedback on our services at Brown Motor Works. We're thrilled to hear that you were satisfied with the performance of your vehicle and that our pricing met your expectations. We strive to provide the best possible service to all of our customers, and we're glad to have met your needs. Thank you for choosing Brown Motor Works, and we hope to continue serving you in the future.

- Brown Motor Works

Beverly Carter

5/5/2023

5

Josh was extremely helpful he explained every step of the process to me he worked with me to make sure that I felt comfortable with the estimates and with the work that was going to be done. I would recommend Brown BMW to everyone thank you.

Thank you for your kind words, Beverly! We're glad to hear that Josh provided excellent service and that you're happy with the work done. We appreciate your recommending BROWN BMW and look forward to serving you again.

- Brown Motor Works

Mary Belton

5/4/2023

5

Service is always excellent and the use of a loaner car is very beneficial to my using your services

Thank you for your feedback, Mary! We're glad to hear that you find our service excellent and our loaner car beneficial. We appreciate your business and look forward to serving you again in the future. Have a great week ahead!

- Brown Motor Works

Bennie James

4/19/2023

5

They did what they said and they did it very timely...

Thanks for this great review, Bennie! Have a great week :-)

- Brown Motor Works

Brittni Nicholson

4/12/2023

5

I was very happy with the service I received. Everyone was kind and knowledgeable. The online detailed description of services needed was very helpful and informative. I will definitely return in the future.

So glad we could be of service, Brittni! Have a great week :-)

- Brown Motor Works

Brittni Cooper

4/12/2023

5

I was very happy with the service I received. Everyone was kind and knowledgeable. The online detailed description of services needed was very helpful and informative. I will definitely return in the future.

So glad we could be of service, Brittni! Have a great week :-)

- Brown Motor Works

Matt Wi

4/7/2023

5

Mr. Josh Childers is an amazing service manager! Not only is he knowledgeable about the services that his company provides, he makes sure the work is done correctly. On top of this he offered me a loaner car so I would not have to wait in the waiting room. Needless to say when I picked up my car I also attempted to offer Mr. Childers a job at my business. It is rare to find people with such drive, knowledge and passion. The job offer still stands!

A huge thanks from everyone in the shop and thanks for shouting out Josh! We appreciate you and look forward to serving you for many years to come! : )

- Brown Motor Works

Chriss Dwyer

4/3/2023

5

They are very informative. Great customer service and I look forward to future visits

Thank you for the five-star rating, Chriss; we look forward to serving you in the future!

- Brown Motor Works

Gerald Isreal

3/29/2023

5

I learned about BMW from a family member and personal friend. They both raved about the service and attention they received so I tried them…..I was not disappointed! BMW provided exceptional service! The team was very personable, transparent and courteous. They completed the work timely, kept me informed and even cleaned my vehicle before returning!…..I will start taking all my vehicles to BMW going forward .

Thanks for this review, Gerald! Have a great week and give us a call if you need anything at all :-) thanks for trusting us with your BMW!

- Brown Motor Works

Nick Pratt

3/27/2023

5

They found and repaired my coolant leak in the same day I brought it in when the bmw dealership had it for two separate occasions for over two weeks and couldn’t fix it. 10/10 recommend brown motor works.

Thanks for leaving us this review, Nick! Glad we could be of service. Have a great week :-)

- Brown Motor Works