“The care and attention to customer service is above and beyond all others I've dealt with in the past. They make sure your vehicle is right the first time. You drive away with confidence and absolutely satisfied.”
Outstanding customer service ! Randall kept me informed every step of the way with repairs! And the no cost loaner car was an added bonus! Definitely would recommend them to anyone.
Brown Motor Works did a great job and did a bumper-to-bumper inspection of the vehicle at no extra charge. Actually found that one of my tires had been mounted incorrectly, so I was able to bring it back to shop that installed it and have redone correctly. We'll be back to Brown MW for sure.
I have to say this was the most professional Business I've been to in a long time. Truth be told I will never use another Auto Shop but BROWN Motorworks of Columbia for my auto needs. When I arrive I was greet by the young man at the front desk with a smile and wanted to know if I needed anything while I waited for my services. Then Russell came in and talk to me all about my 2011 BMW 528I. What I like they checked everything even the things I didn't even ask for now that professional car care. I give Brown MotorSport a 5 because it was really my pleasure being there customer. Thanks Russell!!
I really appreciated the service at BMW(Brown Motor Works). The Staff was very courtesy and nice, and I will definitely bring my car back for further repairs. Not to mention my car is running great! Thank you guys!
Excellent service and very capable technicians. Would not take my BMW anywhere else. You can trust this team to give you honest and fair estimates on your vehicle.
Keith and his staff are very knowledgeable, courteous, and most of all professionals!
I will definitely be back for all my maintenance services!
Wonderful Service!!! Genuinely nice guys who care about your vehicle. Extremely thorough. Did a great job finding the problems and repairing them. Will always come back for servicing my vehicle.
I decided to use Brown Motor Works after reading the reviews on line.
I was very pleased with the service performed on my Z4 and especially
pleased with the 3 year guarantee on the parts. Customer Service was
great and professional. Definitely 5 stars!!
BEST SERVICE DEPARTMENT EVER!!!!
I take my car's here I'm always taken car of because of the great team.
Thanks you so much Mike, Randall and Keith you people are the best.
thanks for taking care of me, feel very comfortable there, and feel as though i can trust what you have to say, thanks again
Honest assessment and quality work!
Would highly recommend letting Brown service your vehicle.
First impressions were excellent. Friendly, responsive and professional.
The shop is spotless !