Loaner cars, warranty, and expertise are the top three reasons why customers in or nearby Northeast Columbia, SC, come to and trust the auto mechanics at Brown Motor Works for vehicle inspections and other auto repair needs. That loyalty that been earned the old-fashioned way — quality work, ongoing training to ensure competencies evolve in step with technology, and the high value the shop and staff have for relationships with customers and the vehicles they drive.
When you bring your car to Brown Motor works for inspections, we perform a diagnostic scan tool check. These scans provide us with a diagnostic inventory of possible concerns with the electronics and other functions in your vehicle. Our technicians also perform a visual inspection. Unlike scan tools, auto mechanics know their human diagnostic tools — eyesight, touch, smell, hearing and in some case, even taste — can reveal problems connected tools cannot.
Digital inspections are critical to transparency and understanding in the auto repair business. That is why we email our customers many detailed photos they can see the good and the bad of what’s going on with their cars. At Brown Motor Works, your service advisor will explain what is in good shape, what needs future attention, and what repairs require urgent attention. When customer-authorized work is completed, the auto mechanic working on the vehicles completes a post-auto repair inspection, which is also sent to the service advisor and customer. The point: You are informed and in control of all vehicle service and auto repairs throughout the process — from start until your vehicle is ready for pickup.
“Brown Motor Works did a great job and did a bumper-to-bumper inspection of the vehicle at no extra charge. Actually found that one of my tires had been mounted incorrectly, so I was able to bring it back to shop that installed it and have redone correctly. We'll be back to Brown Motor Works for sure.” -- Joe M.
If you live in or nearby Northeast Columbia and are looking for a shop that cares as much about its maintaining their relationship with you as it does about the maintenance and repair of your vehicles, look no further than Brown Motor Works. We’d like to be your trusted go-to auto repair shop. Consider Brown Motor Works for your vehicle inspections, maintenance or other auto repair needs. We invite you to call us, schedule an appointment online or visit us at 520 Clemson Road, Columbia, SC 29229, between 8:00 a.m. and 5:30 p.m, Monday to Friday.