Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
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Northeast Columbia Auto Repair

(1274 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

I will never take my vehicle back to the Volvo dealership for services. Recently, I was given a quote to repair my 2018 Volvo XC90, which I wasn't too keen about. A neighbor told me about BMW, as he had good experiences, when taking his Mercedes there. He told me that it would be cheaper to repair at BMW and they'd provide great service. I gave it a shot, calling them on Wednesday afternoon to setup a diagnostic appointment for the following day, Thursday at 2 pm. I was very impressed when they offered a loaner vehicle. I picked the loaner vehivle up at 2 pm and by 5 pm, they called to tell me the diagnostic was done and they would momentarily email the detailed results of the diagnostic, to include the cost to repair each issue. The diagnostic highlighted and described all that were GREEN (good with my vehicle), and RED (issues that needed addressed or repaired). I have never received a detailed diagnostic like this at Volvo, they always tell me what they found and how much the overall repair will cost. I called BMW the next morning, when they opened, to give them the "go ahead" with all the repairs. While the repairs totalled $1200, I am confident, BMW was cheaper than Volvo, and they probably would have maxed me out at $1800 for that particular service. BMW texted me around 1 pm - the repairs were complete! Now, this is what I call FAST service (less than 24 hours)! They didn't drag out the process. I'll never take my car back to Volvo. Thanks, BMW, for caring for my vehicle and providing me a great repair experience. I'll recommend you to family and friends.

Thank you so much for the kind words, and enjoy your holiday weekend! 👍🏻😄🚘

- Brown Motor Works
5

Thanks, Mike, for your support. 👍🏻😄🚘

- Brown Motor Works
5

Thanks for the five stars, Damon!

- Brown Motor Works
5

Very professional. I will be using these guys from now on.

Thank you so much, Paul! Here’s wishing you a Happy Thanksgiving. We look forward to seeing you again at the next service visit. 😄👍🏻🚘

- Brown Motor Works
5

Absolutely OUTSTANDING customer service. I was hesitant about stepping if of my norm and dealing with a different company but I am glad I made the decision. Will definitely be returning for additional services.

Thank you, Merrill, for the high praise! We appreciate your trust and the opportunity to serve. Have a blessed, safe, and happy Thanksgiving holiday, friend. We look forward to seeing you again at the next service visit. :-)

- Brown Motor Works
5

My car broke down while being out of town. Browns was able to diagnose and get me back on the road within a day. Plus cleaned and washed my car. Excellent professional work, service, and communication.

We are so glad we could be of service. Thanks for allowing us the opportunity to get you back on the road within a day. Safe travels! :-)

- Brown Motor Works
5

Brown’s Motor does an awesome job with my vehicles. On this visit it was my Mini Cooper. Great customer service, they know their customers by name. The facilities are clean and you are informed every step of the way. No surprises.

Thanks for allowing us the opportunity to serve you and your MINI, Bridgette! We are so happy you are pleased with our auto repair team. :-)

- Brown Motor Works
5

Thanks for the five stars, Sam. We appreciate you. :-)

- Brown Motor Works
5

Thanks for allowing us the opportunity to serve you and your vehicle, Heather. :-)

- Brown Motor Works
5

My experience was great! They gave me choices, clarity, and peace of mind...a women's paradise for her car🤩

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