Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
Make An Appointment

Northeast Columbia Auto Repair

(1277 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

I needed an oil change for my 2008 BMW and, as luck would have it, it turned out I had a major oil leak. About two weeks or so later I needed a new starter. Tony and the guys at BMW took care of everything in an extremely timely manner. Great customer service. I felt like I was a long time customer, although this was my first time there. Thanks guys! You have a satisfied customer for a long time to come. Update: December 2018 Brown Motor Works have been servicing my car for over fours years now and I couldn’t be happier with them. They do top notch work & stand by their warranty! I certainly plan on being a customer for the foreseeable future. Thanks BMW and a happy and prosperous 2019! Update: March 2019 Another great experience with Keith and the team at BMWNE. Great customer care as usual. I think one of the worst indicators that could pop up on your dash is the “check engine” indicator. BMWNE got me right in and took care of the problem. And Travis is back! Stay put Travis 😃 Have a blessed day BMWNE!

Thank you Jacqueline! We appreciate your business.

- Brown Motor Works
5

I needed a oil change for my 2008 BMW and, as luck would have it, it turned out I had a major oil leak. About two weeks or so later I needed a new starter. Tony and the guys at BMW took care of everything a an extremely timely manner. Great customer service. I felt like I was a long time customer, although this was my first time there. Thanks guys! You have a satisfied customer for a long time to come.

4

Cordial staff. Pretty good rates. Timely response.

5

Tony - and the rest of the staff - was very nice. Treated me and my car with respect. And I was able to pick up my car that afternoon, which was fantastic. I had a minor issue - they had drained/replaced all the fluids - my coolant fluid level notification came on while driving home. I brought the car in the next morning, and they took it immediately and topped off the radiator for me. This is the first time I have taken the car anywhere besides the dealer since it was new - so the service and the way my car and I were treated was extremely important to me.

5

Excellent service....very friendly staff. A pleasure to do business with them.

5

A very satisfied customer!

4

I am new to the area by about 6 months. I had a difficult time finding a shop to work on Volkswagens. Finally when I called Brown, they were very friendly and of course took care of my issue. They also did some other checking which brought about a few other potential problems. This is a good service, but be prepared to open your wallet. The labor is cheaper than the dealership, but higher than a shop on the corner. But if you have a higher end car, the corner shop might not work on it or do so properly. That's the choice you have to make. Overall, friendly, clean and they will call and tell you everything that needs to be fixed. I will return and would recommend them.

5

Outstanding staff!!

5

Thanks for the terrific job on my 2007 750Li Sport. It did take longer than I expected, but the free loaner made up for that inconvenience.

5

These guys need to start teaching classes on what good customer service should look like! The quality of work was superb and the service was second to none!

1...106107108109110111112...128
Leave a review
Brown Motor Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brown Motor Works (803) 788-7028 if you have any issues in accessing any area of our website.