Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

For being short staff on the day of my service, they still provided fast oil change.

Elba, Thank you for your 5-Star review and we're happy you were satisfied with the fast oil change! We appreciate having you as a client.

- Brown Motor Works
5

great service

We appreciate the 5-Star Review, Deborah!

- Brown Motor Works
5

Good honest customer service. I will recommend the service to others.

Carie, Thank you so much!

- Brown Motor Works
5

5 star business!

We appreciate you, Lennie!

- Brown Motor Works
5

A good friend of mine recommended BMW to service my car. So glad I let them do it. They are very professional, timely and I love that I get updates on the progress of the work they are doing. And I couldn’t believe that they offered me a loaner car so that I didn’t have to wait. I will definitely let them continue to take care of my car! Thank Keith and Marcia’s!

We're so happy that you had such a positive experience with us, Lorenda!

- Brown Motor Works
5

My 2nd visit to this location. Great customer service. I scheduled my appointment online and received a prompt response to confirm. A bit of a glitch with the requested loaner car being available, but through a reasonable compromise everything worked out well. The Inspection results were detailed and allowed me to make a decision to move forward with the needed service on my vehicle. My car is running great and I will definitely be a returning customer. Thanks to Keith and Marcus at the front office and per my inspection report, thanks to Josh and Keith in the service department!

Thank you so much, Jackie! We appreciate you. 😄👍🏻

- Brown Motor Works
5

I have been going to BMWNE since 2012 ! I love the personal service I get! Keith and his crew service both of my BMW’s and I appreciate that SO much ! You ROCK Keith!! 😀😀 Thanks bunches, Lora

Thanks for the heartfelt review, Lora. We appreciate you and always enjoy taking care of you and your BMWs. :-)

- Brown Motor Works
5

Excellent service. Well documented with pictures of every observation. They are real professionals and you can trust them.

Steve, Thank you for choosing Brown Motor Works!

- Brown Motor Works
5

Service was top notch as always !

We appreciate you, Lora!

- Brown Motor Works
5

I called them inquiring about a repair. Was pleasantly surprised to find out they offer "loaner vehicles " This is such a convenience. They won me over. The customer service was excellent. They will now be servicing my BMW regularly. The headlight went out in my BMW. Although I work everyday, I called them to see if I could have it replaced one day after I got off of work. I was pleasantly surprised that Keith was willing to squeeze me in. When I got there my car was immediately taken back and in 23 minutes I was on my way. I cannot stop saying enough positive things about this business and the people employed there. They really care and the customer service cannot be rivaled.

It was awesome to meet you today! Glad we were able to take care of Your vehicle and look forward to servicing your needs in the future. We will have a loaner waiting for you!

- Brown Motor Works
Brown Motor Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brown Motor Works (803) 788-7028 if you have any issues in accessing any area of our website.